Do I need to make an appointment to come and have a look at the venue?Yes please, by appointment only, we cannot accommodate walk-in’s. When you book a private appointment with us, we dedicate our time to you and only you. This way, all our bride and grooms receive the same amount of dedicated time from us to view the venue, go through available dates and talk about menus. We take the time to answer all your questions so you leave the Resort happy and content that you have booked your big day with us!
How quickly do I need to book?Anytime. As long as your preferred date is available you can book as soon as you want. Most couples book 18 months – 2 years in advance to secure their preferred date and their preferred wedding venue. There is no limitation on how far out you can book.
Is there a Wedding Coordinator on the day to help me?Your Wedding Coordinator, Alison or Emma, is at the Resort on your wedding day to assist you just before you walk down the aisle. Whilst we do not assist with hair and make up or help the Bridal Party get dressed, we assemble the Bride and Bridesmaids ready for your ceremony entrance. We also make sure the Groom and Groomsmen are in position with rings at the ready. We then cue your celebrant and your music and you are ready to begin!
We are also there for your Bridal Party entrance into your Reception so you are not left in the Hotel wondering where you need to be.
What happens if it rains on my wedding day?Not to worry! We will bring your ceremony inside to an available space we have on the day. The space will be allocated by the Resort and cannot be reserved in advance. We require 2 hours notice from you in which your decision is final.
Are rose petals or confetti allowed at my ceremony?Fresh or dried rose petals are allowed with the use of the red aisle carpet only (not cream). Bubbles are allowed with both red and cream aisle carpets. Fake/silk rose petals, confetti and rice are not permitted at all.
What can my guests do in between the conclusion of the ceremony and before the reception?Guests have a number of options. The Bistro 38 Restaurant and Bar is a public area where they can purchase their own snacks and beverages while they wait for your Reception. Alternatively they can check into their accommodation if they haven’t done so already, play a game of golf, use the Resort’s facilities such as the gym and spa or just relax and unwind by the pool with a coffee.
Where can we have photographs?Anywhere on the immediate grounds of the Resort and inside the Hotel (don’t forget to have a photo on our famous staircase!). If you would like to go out on the golf course for photos, you need to hire the golf buggies.
Can we go out on the golf course for photos?The Bridal Party can hire the golf buggies for post-ceremony photographs. A staff member will escort you out in the buggies to designated areas around the course. Specific areas have been allocated for this purpose. Please contact your wedding coordinator to book the golf buggies.
Are we allowed a ceremony rehearsal?Yes. After you have discussed this with your marriage officiant, please contact your wedding coordinator to book a time and day suitable. Your wedding coordinator does not attend your rehearsal as we do not want to encroach on your marriage officiant’s role.
Are candles allowed?Candles are allowed at the Ceremony and Reception but must be encased in full holders to catch all wax so it does not drip onto our linen.
How many staff members will be serving at my reception?This is dependant on your guest numbers but there will be plenty of waitpersons to serve your guests with approximately 1 staff member per 2-3 tables. You will also have a supervisor on the night and a head waitperson just to serve the Bridal table!
Are pre-dinner drinks charged seperately to the beverage package I have chosen?No, your beverage package starts when your pre-dinner drinks commence. The same applies if you have chosen beverages on consumption. Your tab begins at pre-dinner drinks.
When do we meet and when do we discuss the menus and beverages?We meet approximately 2 months before the wedding for your first official appointment and your Wedding Coordinator will contact you in due course to arrange a day and time suitable. At this appointment we will discuss the details of your wedding including the timings of the ceremony and reception, your chosen music, decorations and room layout. You will be required to bring your menu and beverage selections to this appointment. An event order (running sheet) will be created for you together with a floor plan of your room and confirmation of your final appointment which is 2 weeks before the wedding.
When is the final payment due?Final payment is due 7 days prior to your wedding and includes food, beverages (including your initial dollar amount on your bar tab if you have chosen beverages on consumption), ceremony and reception venue hire, golf buggy hire and any additional charges in accordance with your event order. Bridal accommodation is payable upon check out.
Do you offer discounted accommodation rates for my wedding guests?Absolutely! Guests requiring accommodation must book online at www.joondalupresort.com.au to secure a 10% discount from our best available rate at time of booking. Further details will be made available to you on confirmation of the weeding being held at Joondalup Resort.
Questions about an existing wedding booking? Please click here.